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Contact & Grievances

Real people, real answers. Here’s who we are and how to reach us.

Last updated

Draft — awaiting legal review. Details in [square brackets] are placeholders.

Who we are#

Legal name
[Registered business name]
Business type
[Sole proprietorship / Partnership / LLP / Private limited company]
Trading as
House of Saar
Registered address
[Registered address, City, State, PIN]
GSTIN
[GSTIN]
CIN / LLPIN
[CIN or LLPIN — set to "" if not a company or LLP]
FSSAI licence
[FSSAI licence no. — required if the box contains food]
Website
https://www.houseofsaar.in

Customer care#

For questions about the drop or your registration, start here:

Hours
[Mon–Sat, 10:00–18:00 IST]

Grievance Officer#

If customer care hasn’t resolved your issue, or you’d rather go straight to a formal complaint, contact our Grievance Officer. This is also the person to contact about your personal data.

Name
[Grievance Officer name]
Designation
Grievance Officer
Post
[Grievance Officer name], [Registered business name], [Registered address, City, State, PIN]

What happens next:

  1. We acknowledge your complaint within 48 hours, with a complaint reference number and a copy of your complaint as we’ve recorded it.
  2. We resolve it within one month of receiving it, and tell you what we’ve done and why.

Privacy and data requests#

Choose a request below. Each link opens a pre-filled email to our Grievance Officer. Send it from the email address you registered with so we can confirm it’s you. Requests are free, and we respond within 30 days. Our Privacy Notice explains each right.

  • See my data

    A summary of the personal data we hold about you, what we do with it, and who we've shared it with.

  • Correct or update my data

    Fix a wrong or incomplete detail, such as your name, email or phone number.

  • Delete my data

    Take yourself off the interest list. We delete your registration and confirm when it's done.

  • Stop emails about future drops

    Withdraw your optional consent to hear about future drops. You'll still hear about this drop unless you ask us to delete your registration.

  • Nominate someone

    Name a person who can exercise these rights for you in case of death or incapacity.

  • Raise a privacy complaint

    Tell us if you think we've mishandled your personal data.

If you're still not satisfied#