Contact & Grievances
Real people, real answers. Here’s who we are and how to reach us.
Last updated
Draft — awaiting legal review. Details in [square brackets] are placeholders.
Who we are#
- Legal name
- [Registered business name]
- Business type
- [Sole proprietorship / Partnership / LLP / Private limited company]
- Trading as
- House of Saar
- Registered address
- [Registered address, City, State, PIN]
- GSTIN
- [GSTIN]
- CIN / LLPIN
- [CIN or LLPIN — set to "" if not a company or LLP]
- FSSAI licence
- [FSSAI licence no. — required if the box contains food]
- Website
- https://www.houseofsaar.in
Customer care#
For questions about the drop or your registration, start here:
- hello@example.com
- Phone
- +91 00000 00000
- Hours
- [Mon–Sat, 10:00–18:00 IST]
Grievance Officer#
If customer care hasn’t resolved your issue, or you’d rather go straight to a formal complaint, contact our Grievance Officer. This is also the person to contact about your personal data.
- Name
- [Grievance Officer name]
- Designation
- Grievance Officer
- Phone
- +91 00000 00000
- Post
- [Grievance Officer name], [Registered business name], [Registered address, City, State, PIN]
What happens next:
- We acknowledge your complaint within 48 hours, with a complaint reference number and a copy of your complaint as we’ve recorded it.
- We resolve it within one month of receiving it, and tell you what we’ve done and why.
Privacy and data requests#
Choose a request below. Each link opens a pre-filled email to our Grievance Officer. Send it from the email address you registered with so we can confirm it’s you. Requests are free, and we respond within 30 days. Our Privacy Notice explains each right.
- See my data
A summary of the personal data we hold about you, what we do with it, and who we've shared it with.
- Correct or update my data
Fix a wrong or incomplete detail, such as your name, email or phone number.
- Delete my data
Take yourself off the interest list. We delete your registration and confirm when it's done.
- Stop emails about future drops
Withdraw your optional consent to hear about future drops. You'll still hear about this drop unless you ask us to delete your registration.
- Nominate someone
Name a person who can exercise these rights for you in case of death or incapacity.
- Raise a privacy complaint
Tell us if you think we've mishandled your personal data.
If you're still not satisfied#
- National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in (opens in a new tab).
- Consumer Commission: file a complaint online through e-Jagriti (opens in a new tab), including at the commission where you live or work.
- Personal data: after using our grievance process, you can complain to the Data Protection Board of India. See our Privacy Notice.